Re: [tequila/sls] Re: [Diffserv-interest] A question on the relationshipbetweenSLA and service class

From: Kathleen Nichols (nichols@packetdesign.com)
Date: Fri Feb 09 2001 - 00:23:46 CET

  • Next message: Winter Martin: "RE: [tequila/sls] Re: [Diffserv-interest] A question on the relat ionship betweenSLA and service class"

    I think the question of just what is being exposed and what is being
    kept private does turn on how the SLS is expected to be used. If
    it is something that is communicated between a customer and a provider,
    then it seems quite reasonable that a provider should NOT necessarily
    exposed PHBs used nor even certain quality measures that are not
    those that the customer is being "guaranteed". Brian and I have said
    repeatedly that what PDB a provider is using is not really expected
    to be exposed; a PDB is an additional part of the diffserv toolkit that
    it supposed to give a recipe for putting pieces together in a certain
    way and ending up with a certain treatment (generally quantified by
    metrics) that a packet of the traffic aggregate using that PDB can
    expect. One can envision various ways of using this. The two that
    occur to me immediately is: 1) I want to offer a certain "service level"
    to a customer class. I browse existing PDBs to see how to find one
    that can let me select the parameter of interest. Maybe I get some
    other attributes, too, but I don't want to sell those features, so
    I don't talk about them. Or 2) I decide I want to offer a particular
    sort of treatment that some PDB can be configured to provide (VW may
    be an example of this). I read the PDB document to figure out how to
    set up my network for this and what behavior I should expect. I sell
    something that is spec'd lower than the "expected" behavior to be
    on the safe side. In either case, I don't necessarily want to say
    what PDB I'm using, at least in part because I don't want customers
    demanding the other measureable properties of that PDB in case I
    want to use a different PDB that offers the same measure that I sold
    them, but not the others. Also, it may be a proprietary PDB.

    I think Brian's point about exposing PHBs has more to do with *if*
    premarking is part of your agreement. I believe he used the word "may".

    I'm not all that certain myself how people expect to use an SLS.
    If it doesn't "hide" the implementation details for the particular
    "service" from a customer then it seems like it may not differ
    from the RFC2475 term Service Provisioning Policy. I also think, on
    rereading rfc2475, that "service" in that document is generally used as
    we are using PDB "the service provided to a traffic aggregate" though
    the PDB notion is specific to a single domain.

            Kathie



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